Jumpin' Joey's | Jumping Castles & Children's Entertainment

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FAQ

Are castles safe for young kids?

Are your castles really “Disney”?

Can castles be placed on a concrete/paved floor or tennis court?

Can castles be used indoors?

Can castles be used when it is raining?

Can I have a castle for overnight use?

Can the castle be in contact with walls or trees?

Can the inflatable be erected on a slope?

Can water be used in/on a castle?

Can you set up a castle in a park/reserve?

Do you do theme parties and cater for these?

Do you give discount for multiple bookings during one year?

Do you have castles for a very small backyard?

Do you have different sized jumping castles?

Do you require a deposit when a castle is booked and if so how much?

Do you reward loyal customers?

Does Jumpin’ Joey’s have Public Liability Insurance?

From what age group can you use jumping castles?

How do you charge for face painting, balloonists?

How does the inflatable stay blown up?

How expensive are castles to hire?

How many kids are permitted in the castle at any one time?

How much notice do you need if the booking is cancelled?

How much prior notice do I have to give in order to book a castle?

How reliable are Jumpin’ Joey’s?

I live out of Adelaide, how far are you prepared to travel? Is there an extra charge for this?

If required, can you provide supervision?

If the castle is to be set up in a park where there is no electricity, what do you use and is there a charge for this?

If the weather is extremely hot, should kids allowed to use the jumping castle and if so how long should they be allowed to do so?

Is set up time included in our hire time?

Is the deposit refundable if the booking is cancelled?

What else should I be aware of?

What happens if there are steps, can you still get access to the located area?

What happens on the day of the party?

What if we damage the castle during hire?

What is the age limit on castles?

What is the maximum time that I can have a castle?

When will Jumpin’ Joey’s need to supply a supervisor?